Return, Refund & Cancellation Policy

At Shubhaang Tanjore Art, every painting is handcrafted with utmost care and dedication. As our artworks are either custom-made or delicate handcrafted products, we follow the policy below.

Return Policy

Customized / Made-to-Order Paintings

All customized and made-to-order Tanjore paintings are created exclusively as per the customer's specifications. Therefore:

1. No cancellation is permitted once the order has been confirmed and production has commenced.
2. No return, exchange, or refund will be accepted for customized or made-to-order paintings.
3. Customers are requested to carefully review all artwork details, dimensions, frame selection, and personalization before confirming the order.

Ready-to-Ship Paintings (India)

Ready-to-Ship paintings may be eligible for return or replacement only if the artwork is received in a damaged condition due to manufacturing defects. Any such issue must be reported within 24 hours of delivery along with clear photographs and an unboxing video.

Returns will not be accepted for:

1. Change of mind
2. Colour or appearance variation due to screen display
3. Minor handmade variations
4. Incorrect selection made by the customer

International Orders

All international sales are final.

Due to the high cost of international shipping, customs regulations, and the fragile nature of handcrafted artworks:

1. No return
2. No exchange
3. No refund
4. No cancellation after dispatch

will be accepted for any international shipment.

Customers are advised to verify all order details before confirming their purchase.

Cancellation Policy

1. Orders may be cancelled only before production has commenced and subject to approval by Shubhaang Tanjore Art.
2. Once artwork production has started, no cancellation will be accepted.
3. Ready-to-Ship paintings may be cancelled only if they have not yet been dispatched.
4. Once an order has been shipped, cancellation is not possible.

Any approved refund for eligible cancellations (if applicable) will be processed within 7–10 business days using the original mode of payment.

Shipping Damage

All paintings are securely packed using premium protective materials.

If the package appears visibly damaged during delivery, customers are requested to:

1. Record an unboxing video from the unopened package.
2. Take clear photographs of the damaged package and artwork.
3. Notify Shubhaang Tanjore Art within 24 hours of delivery.

Claims reported after 24 hours may not be considered.

For international shipments, any insurance claim (where applicable) must be raised directly with the courier company.

Contact Us

For any questions regarding your order, please contact:

Shubhaang Tanjore Art

📧 Email: Shubhaangretailers@gmail.com

📞 Phone: +91 98416 61247